Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

Online support groups

Sometimes, you may feel alone in your experience – with our online support groups, wherever you are in Australia, you can chat with people who are seeking support too.

Social support can be important for recovery – and for carers and others who are supporting someone.

Facilitated by our specialist counsellors, our online support groups are like a group chat and can help you:

  • Feel heard and understood
  • Find hope and inspiration through others’ experiences
  • Learn new skills and strategies.

Note: the support group doesn’t replace treatment by a trained professional. If you want answers to specific practical questions around eating disorder recovery, it is best to either direct them to your treating professionals, or contact the Butterfly National Helpline.

If you are looking for a smaller, virtual face-to-face support group, check out our groups for people in NSW and Tasmania.

How do I join a group?

  • It’s easy to join – you don’t need to register – just log in at one of the specified times below.
  • Join anonymously if you like.
  • You can only join the group when it’s on – see below for days and times.

Join a group in session

Online recovery support group

Every Sunday 7:30pm – 8:30pm (AEST/AEDT time)
Every Monday 7:30pm – 8:30pm (AEST/AEDT time)

(Note: you can only log in if there is a group on at this time)

Are you living with an eating disorder or body image issue?

If you want recovery support – from any eating disorder or body image issue – this group is for you.
Anyone aged 16+ can join.

Online support group for family and friends

When: First and third Wednesday monthly, 8pm – 9pm (Sydney time)
(Note: you can only log in if there is a group on at this time)

Do you know someone experiencing an eating disorder or body image issue – or think they have one?

We’d love you to join us – whether you are family, friend, partner or colleague of that person.
Anyone aged 16+ can join.

Young family and friends support group

Just for people aged 18-25
When: 6:30 pm – 7:30 pm (Sydney time), the second Wednesday of every month

Do you know someone who has – or might have – an eating disorder or body image issue?

The person you know could be a parent, sibling, friend, partner, or someone else you feel close to in your life.

If so, this group is here for you. You’ll get support and guidance to help your friend, family and yourself through the challenges of an eating disorder. Even if you’re not sure, you can give it a try to see if it’s for you.

Frequently asked questions

When you first log in, you’ll be asked to read and accept the safety rules for the group. These are in place to ensure a friendly, helpful and safe experience. You’re encouraged to share your own experiences as honestly and as safely as you feel comfortable. You are welcome to listen if you are not ready to speak. The shared experience of the group relies on a willingness to show compassion to others and yourself.

What is said in the group stays in the group. Your privacy and confidentiality are respected.

The Butterfly Foundation recognises that eating disorders and body image issues can affect anyone regardless of race, colour, culture, religion, sex, sexual orientation, age, disability or gender identity.  Our services are an inclusive and safe space for all members of our community.

Technical step-by-step guide – how to get started

For new users of this service, when you are ready to join an online support group, there are four simple steps.

  1. Enter the Online Support Group.
    This will open up the Online Support Group information window.
  2. Select whether you would like to remain anonymous, or register.
    If you would prefer to remain anonymous, just tick the ‘chat anonymously’ box. You will be assigned a username for this session only. Registering allows you to create a username and password so that you can log in quickly next time. If you register, you will be asked to create a username and password.
  3. Answer a few questions about yourself, then read and accept the terms and conditions.
    If you choose not to remain anonymous, you’ll be asked your name, email, postcode, age, whether you are Aboriginal and/or Torres Strait Islander and your gender. This record is not kept with your chat, and will only be used to evaluate and improve our service. You will then be asked to confirm your acceptance of our terms and conditions to continue. If you have logged in before, you will need to confirm your postcode hasn’t changed since the last time you logged in.
  4. Enter the information displayed in the box below the registration form.
    This helps prevent malicious and automated attempts to access the site.  Then click “Enter the Support Room” to join the group.

If you are experiencing difficulties in entering the support group, please email us at

Terms and Conditions of Use