Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

Residential treatment

From early 2021, Butterfly will be offering Australia’s first residential treatment program for people experiencing an eating disorder.

Butterfly has partnered with endED, with the support of the Federal Government, to build a first of its kind community-based residential facility for eating disorders. Wandi Nerida, operated by Butterfly Residential Care Pty Ltd (Wandi Nerida), based on Queensland’s Sunshine Coast will make a significant contribution to improving treatment options for all Australians with eating disorders. Wandi Nerida will provide intensive residential treatment that is holistic and person-centred.


Artists impression

This purpose-built, multidisciplinary staffed residence will be a home-like facility where people living with eating disorders can work, over time, towards healthy minds and bodies. In addition to Wandi Nerida providing a safe and healing environment for those most in need of psychological and physical care, it will be an important pilot project for future eating disorder treatment models in Australia.

With the right care and support, people have been shown to recover from potentially fatal eating disorders and go on to live productive, satisfying lives. By realising our vision to develop and operate Wandi Nerida, lives will be saved.

See more footage of  Wandi Nerida

Subject to meeting admission criteria, anyone who is experiencing an eating disorder and is eligible for Medicare within Australia will potentially be eligible to attend the facility. The age range is still to be finalised but it will be open to young adults and adults.

Access to the program will be via referral from a health professional only, when it opens early 2021.

Not currently being treated by a health professional?

If you are not currently being treated by a health professional, we want to ensure you can receive treatment now. Please contact the Butterfly National Helpline on 1800 ED HOPE (1800 334 673),  or webchat to gain a referral to someone now.

We are currently building the facility and finalising our model of care. We are likely to open the doors to the first clients in early 2021. There will be a period of time between the building being finished and the doors opening, while we recruit and train staff, to be sure we can deliver the high quality of care that is required.

Respected eating disorder expert Carolyn Costin’s ‘8 Keys to Recovery’ model of residential care has benefited large numbers of people in the United States. Our objective is to deliver a similar approach in an Australian setting, but adapting it to our culture and current best practice in eating disorder treatment and care.

The Federal Government has supported this initiative with a $2m contribution towards facility building costs, and an additional $4m commitment to support service establishment and initial operations. The high levels of care, staffing levels, and planned open access for residents, means we need much more. With support from generous donors, we aim to raise $12m to run Wandi Nerida for three years; an around-the-clock 365 day a year facility serving the needs of up to 12 residents at a time.

During a critical three-year evaluation period from when we open the doors, we aim to provide access to public and private patients ensuring equity to all eligible Australians.

Beyond the critical three-year evaluation period, Butterfly intends to secure additional government and/or private healthcare funding, based on rigorous data collection and reporting, to ensure the ongoing delivery of this residential program.

More information

We are not currently taking referrals. For general information and enquiries about Wandi Nerida and to receive regular updates on developments, please complete this form.

For information about how you can support Wandi Nerida with a donation, please email contact Rebecca Havas on 0455 024 524 or email

Butterfly Helpline

Whether you need support for yourself or someone you care about, call our free and confidential Helpline on 1800 ED HOPE (1800 33 4673), chat online or email.