Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or email

How we help

Butterfly is here for any Australian impacted by an eating disorder or a body image issue. We’re committed to helping you find support—whether it’s for yourself, a friend, a family member, a client, or anyone else that you care about.

We work with governments, partners and philanthropic organisations to fill the gaps in existing services and trial new models of support, care and treatment.


If you or someone you know is in crisis

Our Helpline is not a crisis line and we cannot provide medical help.
If you or someone you know is in crisis please call one of the following:

Police & Ambulance: 000

Lifeline: 13 11 14

Kids Helpline: 1800 551 800

Butterfly National Helpline

The Butterfly National Helpline offers free and confidential support for anyone concerned about eating disorders or body image issues. Our specialist counsellors offer non-judgmental support over the phone, by email and by online chat including:

  • Information about eating disorders and body image
  • Information about and referrals to treatment, care and support
  • Referrals to health practitioners who have been screened for understanding eating disorders
  • Counselling
  • Free online support groups and skills programs

We’re open 8am –midnight AEST, seven days. Call, chat or email now.


Helping you get treatment

The first step to recovering from an eating disorder or body image issue is often to see a health professional, such as your GP.

The Butterfly National Helpline has a database of health professionals who understand eating disorders and who can help you take the first step towards your recovery.

Find a health professional

Support for carers and people experiencing or recovering from an eating disorder or body image issue

By reducing isolation and inspiring hope for recovery, support groups can be an important part of the recovery journey

Face-to-face support groups
Free online support groups accessible from anywhere in Australia

Do you need guidance or tools for dealing with an eating disorder or body image issue? Butterfly offers programs to build recovery skills that complement other treatments you may be receiving.

Treatment programs for young people

Our Outpatient Program for Young People is a 12-week therapeutic group program in Sydney that provides early intervention for young people.

Find out more

A unique residential treatment program

Wandi Nerida will be Australia’s first community-based residential facility for those most in need of both psychological and physical care. Due to open in early 2021, Wandi Nerida will open its doors to patients from across Australia, via referral from your health professional.

Find out more

Outpatient program for adults

A unique treatment program for recovery, this program combines a range of evidence-based techniques designed to help participants overcome issues affecting their quality of life and inspire action towards recovery.

Find out more

Not sure where to start?
Or haven’t found a service that’s right for you?

Contact the Butterfly National Helpline and find out where to start, wherever you’re at. You can find a practitioner, or service, in your area that provides telehealth services – with an understanding of eating disorders – that’s right for you.